Are the courses acceptable by environmental health and food safety auditors?

Yes, if fact we have had Environmental Health Practitioners recommend our courses. Remember the law states food handlers must be ‘supervised and instructed and/or trained in food hygiene matters commensurate with their work activity’ The law does not specify any particular course or awarding body.

If you are a food manufacturer with or working towards the BRC Standard, all of our clients use the ALLSAFE courses for their training food hygiene and HACCP training and have had no problems in meeting the training requirements of the standard.

Are the courses approved?

Yes, all our food hygiene, HACCP and H&S courses have all been independently assessed and certificated by the Royal Institute of Public Health. This certification of materials is carried out annually against the relevant syllabus standards.

What level of course is best for me?

The Induction food hygiene and Health & Safety Programme is aimed at new starters in the food industry and meeting the Industry Guides recommendations for the level of training required within the first 4 weeks of employment. As an employer, if you have a high turnover of staff this is a good low cost option to provide the necessary training during the employees probationary period. Polish, Latvian Bulgarian, Ukrainian and Russian translations are available at this level of training.

The Foundation Food hygiene Distance Learning course is the recommended level of training required by ALL food handlers within 3 months of employment. This training should also be refreshed every 3 years. This course meets the new Level 2 syllabus requirements for caterers and manufacturers.

Intermediate Food Safety is the level of training required by food handlers who have supervisory responsibilities in catering for example unit managers, unit supervisors, chef manager, bar or pub managers, chef, operations or general managers and owner/operators of home catering or mobile catering business.

In a manufacturing environment, this course would be suitable for production supervisors, team leaders, line leaders, production managers, QA staff.

Is there an age limit for the courses and exams?

All the courses are written in plain English, the Induction, Foundation (Level 2) Food Hygiene, HACCP and H&S courses are suitable for anyone from secondary school age upwards. We have had many successful school pupils up to a 92 year old!

The Managing Allergens and Intermediate Food Safety courses are aimed at supervisor / management level.

How come the courses are not expensive?

All the courses are developed in-house and this together with long print runs keeps the production costs down. It is also our philosophy to maintain all our products at the lowest possible price. You need to do or provide training to ensure the safety of your products and public safety and we believe you should pay a fair price and not be overcharged.

How much is the postage?

The postage is calculated on the weight of goods ordered and is structured in weight bands. The postage cost can been seen when you select the destination of the delivery during checkout, before payment is processed. For low weight orders e.g. up to 4 Foundation Food hygiene course books, the goods will be sent by Royal Mail 2nd class post. For 5 or more course books it is more cost effective to despatch by courier and this is a next day delivery (2 day delivery for Ireland and Scottish Highlands and Islands).

Depending on location  overseas orders will either be dispatched by air mail or courier service.

Can I take the courses and exams if I live outside the UK?

Yes, in fact in 2006 we won a major export award for the ALLSAFE products. We can deliver our courses and publications on a worldwide basis.

How do I order a course?

Go to the relevant product web page, at the bottom of the product description it will give you the cost of the  product.

In the ‘Quantity’ box type in the number of products required.

This will then take you to the ‘Shopping Cart’, which will give you the product description, cost and VAT.

The page will then automatically revert back to the original product page.

You can now either continue shopping or browsing, or you can proceed with completing your order.

To complete your order click the ‘Checkout’ button on the navigation menu, this will take you to the ‘Shopping Cart’ which will give you the product description(s), quantity, cost and VAT.

You must then select the destination from the drop down menu.

Select the country (and province if applicable), then click the ‘Next’ button.

Enter your details on the ‘Invoice, Address & Delivery details section.

Check the ‘Terms and Conditions’ and tick to accept, then click ‘Next’.

Select the Payment Method.

For Card Payments select ‘Credit Card’. This will take you to the secure server for payment to be processed.

Enter your credit card details and click the ‘Pay Now’ button.

If you prefer to order by post, click the ‘Postal Order’ on the Payment drop down menu. Print the order off and send to our office with a cheque payable to Advanced Food Safety Limited.

When will I receive my order?

Products are despatched from our office within 24 hours of receipt of your order.

How long do the courses take to complete?

This depends on you!

To give you a guide:

The induction course is around 1 – 2 hours learning time.

Foundation Food Hygiene (Level 2), HACCP and H&S courses are around 6 – 9 hours learning time.

Managing Food Allergens is around 10 – 12 hours learning time

Intermediate Food Safety is approximately 20 hours learning time.

Please note, you learn at your own pace, you can take as long as you need to complete the courses.

How do I arrange the exam?

In the perforated section at the back of the course books you will find a ‘Training Record’ and ‘Exam Order Form’. Complete the ‘Training Record’ when you have finished the course and sign it, it will also need to be counter-signed by your invigilator, this is usually your supervisor, manager, director or business owner. Next fill in the ‘Exam Order Form’ with the details of your invigilator.

If you are not working, your invigilator can be any independent professional person.

Your sealed exam paper will be sent to your nominated invigilator together with invigilator guidelines.

Where can I take my exam?

Examinations are typically taken in your workplace if your nominated invigilator is your supervisor or manager etc… but if you are not working you can take your examination at home, or other suitable location with your nominated independent invigilator. Some clients have taken their exams in local libraries, job centres and British Council offices. Provided the location meets the invigilation requirements you will be able to take your exam.

For the Intermediate Food Safety examination you must take the examination in the presence of an RIPH Invigilator. You can take your examination at our offices in Wigan at no extra charge. If you wish to take your exam locally we can try to arrange your exam with a local RIPH training centre, but they will charge an examination invigilation fee.

How long will it take to receive my certificate?

For the Induction, Foundation (Level 2) Food Hygiene, HACCP, Managing Allergens and H&S courses, the examinations papers are marked in-house and will be marked and certificates despatched within 5 days of receipt.

For the Intermediate Food Safety course you will be taking the Royal Institute of Public Health’s examination. On receipt of your completed examination, it is forwarded to the RIPH for marking, this process takes up to 6 weeks before certificates are returned.

What if I fail my exam?

If you have worked through the course materials this should not happen, but if you do fail, you can simply re-sit your examination. There is a re-sit examination fee payable.